Medical Receptionist ITC

Interm Technical Certificate

Business

A medical receptionist holds a key position in the medical office in greeting patients, scheduling appointments, processing patient information, managing the reception desk, and assisting with other administrative responsibilities. In today's modern medical office environment, the medical receptionist requires skills in human relations, data and word processing, records management, release of information, and respect for the confidential nature of patient information. Job opportunities are found in physician offices, hospitals, clinics, and government medical facilities. Characteristics for success as a medical receptionist include an interest in medicine; a desire to work with physicians and other health care professionals; the ability to multi-task and prioritize work; a positive, caring personality; high energy; and a desire to help people.