Virtual Assistant ITC
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Upon completion of the program, students should be able to:
Demonstrate appropriate work relationships and habits, communication skills, and computation skills used in an entry-level virtual office position.
Use integrated computational skills to solve a variety of business applications such as inventory, payroll, calculating interest, and budget monitoring.
Describe the changing work environment and the skills needed by the administrative professional to function in a changing work environment.
Organize and prioritize time and tasks within a business environment.
Examine planning and leadership skills and characteristics and evaluate the role they play in organizational success.
Use problem solving, interpersonal, and collaborative skills to complete work independently or in a team in an ethical and professional manner.
Utilize business terminology and vocabulary to communicate in both written and oral forms following rules of confidentiality.
Develop, edit, format, and proofread, correspondence that meet acceptable business standards.
Develop and apply project management, records management, and organizational skills to complete office tasks and projects.
Use a variety of computer applications to produce multiple documents required in a variety of office settings.
Conduct internet searches to locate business information; analyze and evaluate its useful in given business scenarios.
Demonstrate the ability to use innovative technologies (such as teleconferences, webinars, blogs, social media, web pages, cloud-based platforms, etc.) in an office environment.
Demonstrate professionalism through acceptable attitude, organization and time management skills, and attire.