Medical Receptionist (ITC)
Interm Technical Certificate
Career-Technical Program
Interest Areas:
- Business Admin. and Management
- Healthcare
A medical receptionist holds a key position in the medical office in greeting patients, scheduling appointments, processing patient information, managing the reception desk, and assisting with other administrative responsibilities.
In today's modern medical office environment, the medical receptionist requires skills in human relations, data and word processing, records management, release of information, and respect for the confidential nature of patient information.
Job opportunities are found in physician offices, hospitals, clinics, and government medical facilities. Characteristics for success as a medical receptionist include an interest in medicine; a desire to work with physicians and other health care professionals; the ability to multi-task and prioritize work; a positive, caring personality; high energy; and a desire to help people.
Contact Information:
Business & Professional Programs Division
Hedlund Building, Room 101
Phone: (208) 769-3226
Program Requirements
Semester 1 | Credits | |
---|---|---|
BLDR-120 | Financial Business Applications | 3 |
CAOT-120 | Word Processing/Word I | 1 |
CAOT-164 | Computer Fundamentals for Technical Programs | 1 |
CAOT-179 | Medical Terminology | 2 |
CAOT-183 | Business Editing and Proofreading | 3 |
COMM-101 or COMM-233 |
Fundamentals of Oral Communication or Interpersonal Communication |
3 |
Credits | 13 | |
Semester 2 | ||
CAOT-121 | Word Processing/Word II | 1 |
CAOT-122 | Word Processing/Word III | 1 |
CAOT-130 | Spreadsheets/Excel I | 1 |
CAOT-140 | Database/Access I | 1 |
CAOT-168 | Integrated Medical Office Software | 3 |
CAOT-205 | Business Document Formatting/Transcription | 2 |
CAOT-210 | Office Procedures | 3 |
Credits | 12 | |
Semester 3 | ||
CAOT-184 | Records Systems Management | 3 |
CAOT-191 | Medical Receptionist Internship | 3 |
CAOT-250 | Office Skills Capstone | 1 |
HCIT-180 | Medical Law and Ethics | 3 |
PE-288 | First Aid | 3 |
Credits | 13 | |
Total Credits | 38 |
Course Key
- GEM
- AAS Institutionally Designated
-
- Gateway
-
- Milestone
Program Outcomes
Upon completion of the program, students will be able to:
- Demonstrate appropriate work relationships and habits, communication skills, and computation skills used in an entry-level medical office position.
- Perform health care office procedures that include scheduling, bookkeeping, billing and payment collection by utilizing a working knowledge of medical terminology, body systems, common medications, electronic health records and insurance.
- Compose, edit, proofread, and accurately produce health care and other business documents using appropriate software and equipment within specified timelines.
- Uphold legal and ethical standards and adhere to principles of patient confidentiality within the health care and community environment as defined by HIPAA.