Hospitality Management (ITC)

The Hospitality Management program provides an overview of the various departmental functions within the hospitality and tourism industry. Students will learn skills in general management, customer service, front office and rooms operations, event planning, safety and sanitation, food appreciation, and bar and beverage management and controls. Business ethics and effective communication skills are also emphasized. This one-year certificate program offers the basic skills needed to start a career as a Hospitality Manager. Most graduates will enter the field as trainees or supervisors.

The program is designed with two pathways to accommodate two different types of students.

Introduction to Industry pathway is for students who have minimal to no experience in the hospitality industry. These students would typically prefer and benefit from a more hands on approach. Students get real-world experience in the kitche, dining room, and deli operating Emery's Restaurant located on the second floor of the Hedlund Building.

Industry Trained pathway is best for students that have extensive experience and are currently working in industry. The courses are offered online to provide more flexibility with the expectation that students are receiving training in the field.