Virtual Administrative Assistant (ITC)
Interm Technical Certificate
Career-Technical Program
Interest Areas:
- Business Admin. and Management
The Virtual Administrative Assistant certificate is designed for students to develop administrative support skills that can be delivered virtually. These skills include in-depth computer applications, emerging office technology, transcription, and other general clerical skills. Graduates of this program have opportunities to work as employees who telecommute or are independent contractors providing much-needed administrative support skills to a wide variety of organizations.
Contact Information:
Career & Technical Professional Programs Division
Hedlund Building, Room 101
Phone: (208) 769-3226
Program Requirements
| Semester 1 | Credits | |
|---|---|---|
| BUSA-101 | Introduction to Business | 3 |
| CAOT-115 | Outlook | 1 |
| CAOT-120 | Word Processing/Word I | 1 |
| CAOT-121 | Word Processing/Word II | 1 |
| CAOT-122 | Word Processing/Word III | 1 |
| CAOT-140 | Database/Access I | 1 |
| CAOT-164 | Computer Fundamentals for Technical Programs | 1 |
| CAOT-166 | Living Online for Technical Programs | 1 |
| CAOT-183 | Business Editing and Proofreading | 3 |
| Select one of the following: | 3-5 | |
| Financial Business Applications | ||
| Credits | 16-18 | |
| Semester 2 | ||
| CAOT-130 | Spreadsheets/Excel I | 1 |
| CAOT-131 | Spreadsheets/Excel II | 1 |
| CAOT-132 | Spreadsheets/Excel III | 1 |
| CAOT-150 | PowerPoint | 1 |
| CAOT-184 | Records Systems Management | 3 |
| CAOT-205 | Business Document Formatting/Transcription | 2 |
| CAOT-210 | Office Procedures | 3 |
| CAOT-220 | Administrative Support Internship I | 3 |
| Credits | 15 | |
| Total Credits | 31-33 | |
Course Key
- GEM
- AAS Institutionally Designated
-
- Gateway
-
- Milestone
Program Outcomes
Upon completion of the program, students will be able to:
- Demonstrate appropriate work relationships and habits, communication skills, and computation skills used in an entry-level virtual office position.
- Use integrated computational skills to solve a variety of business applications such as inventory, payroll, calculating interest, and budget monitoring.
- Describe the changing work environment and the skills needed by the Administrative Assistant to function in a changing work environment.
- Organize and prioritize time and tasks within a business environment.
- Examine planning and leadership skills and characteristics and evaluate the role they play in organizational success.
- Use problem solving, interpersonal, and collaborative skills to complete work independently or in a team in an ethical and professional manner.
- Utilize business terminology and vocabulary to communicate in both written and oral forms following rules of confidentiality.
- Develop, edit, format, and proofread, correspondence that meet acceptable business standards.
- Develop and apply project management, records management, and organizational skills to complete office tasks and projects.
- Use a variety of computer applications to produce multiple documents required in a variety of office settings.
- Conduct internet searches to locate business information; analyze and evaluate its useful in given business scenarios.
- Demonstrate the ability to use innovative technologies (such as teleconferences, webinars, blogs, social media, web pages, cloud-based platforms, etc.) in an office environment.
- Demonstrate professionalism through acceptable attitude, organization and time management skills, and attire.